This page shows you how to initiate a refund on rave.
Rave allows you initiate refunds for Successful transactions, there are two ways this can be acheived using the rave dashboard by:
- Navigating to Transaction History > Click on the refund Action button.
We also allow you refund via an API, so you can send a request to refund a transaction or extend the ability to refund outside the rave dashboard
Refunding Transactions
On rave, only
successfultransactions can be refunded.
Making Refund request
Refund requests should be spaced about 2-3 mins apart and also passed with a valid amount (i.e. within the captured amount) to prevent
422 Unprocessable Entityerror for the API call.