Refund

This page shows you how to initiate a refund on rave.

Rave allows you initiate refunds for Successful transactions, there are two ways this can be acheived using the rave dashboard by:

• Navigating to Transaction History > Click on the refund Action button.

We also allow you refund via an API, so you can send a request to refund a transaction or extend the ability to refund outside the rave dashboard

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Refunding Transactions

On rave, only successful transactions can be refunded.

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Making Refund request

Refund requests should be spaced about 2-3 mins apart and also passed with a valid amount (i.e. within the captured amount) to prevent 422 Unprocessable Entity error for the API call.